SHIPPING & RETURN POLICIES

SHIPPING

Orders ship within approximately 1-5 business days, unless noted otherwise. Once your order has shipped, you will receive an email containing tracking information. If any items are backordered you will be notified and backordered items will ship as soon as they are available. Most sold-out items are re-stocked within 3-5 business days.

RETURNS & ORDER ISSUES

The Glowtocol cannot accept returns for the following:
 

  • Allergic Reactions

  • General Dissatisfaction

  • Opened/Used Items

  • Sample Kits

  • Featured brand products purchased directly from the manufacturer

 

If your product has been damaged in transit please email hello@theglowtocol.com within 24 hours and include picture proof of the damaged item. Once verified, a replacement will be sent. 


The Glowtocol only accepts returns for damaged products bought directly from theglowtocol.com. If you have a defective or damaged item purchased directly from a partner brand, please contact them directly. 

The Glowtocol is not responsible for any lost or stolen packages. All shipping claims will need to be filed by the customer with the shipping company used.

FREE SHIPPING OVER $75. FLAT $10 SHIPPING ON ALL OTHER ORDERS.  NO CODE NEEDED.

COPYRIGHT @  THEGLOWTOCOL.COM 2020

by JENNY LEAZER-RAGOLIA. ALL RIGHTS RESERVED.

REFERENCE LINKS:
WHAT IS THE GLOWTOCOL?
TERMS OF USE & 
PRIVACY STATEMENT
SHIPPING & RETURNS
FAQ & POLICIES

CONTACT US

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